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In-depth look into results of state's investigation of alleged children eyebrow waxing

The Washington State Department of Early Learning released its findings on Friday, saying there was no evidence a child had their eyebrows waxed at a Pasco daycare facility. (Photo courtesy: Alyssa Salgado)

Results in the investigation of a Pasco daycare after two moms claimed the facility waxed their children’s eyebrows reveal the daycare was not responsible in these incidents.

The Washington State Department of Early Learning released its findings on Friday, saying there was no evidence a child had their eyebrows waxed at the daycare facility. The facility is operated by the Boys and Girls Club of Benton and Franklin Counties and is located on the Columbia Basin College campus.

The claims were made in early February.

Frank Ordway, Assistant Director of Government and Community Relations for the DEL, says, “At the end of the day, we did not find any evidence that the center had done any eyebrow waxing of young children or mistreated them in anyway.”

He adds that DEL investigations typically take about 30 days. However, this investigation took more time to complete to allow the Washington State Department of Social and Health Services to conduct its own thorough investigation. DSHS’ Norah West confirmed that the department conducted their own investigation and reported the claim as unfounded.

Ordway says, “They took their 30 days in the middle of this and completed their work and once their work was completed, we were able to complete ours."

The report also shared details about the process, including how investigators spoke to Glenda Maria Cruz, one of the women who made the claim, and her sister about the alleged incident, as well as multiple interviews with employees.

One employee reported "that there could not have been a time that a teacher could do something like the waxing without someone hearing a child crying."

Another employee reported staff checking the eyebrows of other children after the alleged incident and said when they spoke with the aunt of one of the children during pick up, they said, "It's fine. They've been like that."

When Action News spoke to mom Alyssa Salgado about the results on Friday, she stated she didn't think the state did a good enough job of investigating. She also adds that money was never her goal.

“I’m a mom and I always feel like I have to protect my child."

As for the Boys and Girls Club, they're pleased the investigation is over.

"Moving forward, we will continue to do what we've always done, which is serve kids with the highest quality that we can provide and a complete focus on child safety,” says executive director Brian Ace.

With the investigation complete, Ordway says the results will now be public record.

Action News has tried to reach out to Cruz, but have not heard back about when she'd be available.

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