In the last two years, wait times at the Kennewick DMV have gone from an average of 45 minutes, to just seven minutes today.
Call it a wonder of the modern age. Faced with packed lines and plenty of fed-up drivers, the Washington Department of Licensing turned to the internet to streamline the process. At the tap of a mouse, you can do everything from renew your license to get a copy of your driving history.
A change to driver's training has also helped. Six months after training was privatized, drivers now have more options around town other than the DMV.
The result is a much shorter wait.
DMV workers tell KEPR the longest waits often happen on Tuesdays.